SHIPPING POLICY
At Plush Celebration, we strive to ensure your orders reach you safely and promptly. Shipping policies vary based on the type of product you order:
1. Ready-to-Wear, Custom-Made & Pre-Order Items
Shipping is free for all orders .
2. Extras/Accessories
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Shipping is free if bought with either RTW, Custom-made or preorder items.
3. Order Processing & Delivery Time
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Custom-Made & Pre-Order: Production times vary depending on design complexity, fabric availability, and client specifications. Customers will receive an estimated delivery date upon order confirmation.
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Ready-to-Wear: Items are shipped next business day after order is confirmed and will include tracking information.
4. Address & Responsibility
Please ensure your shipping address is accurate. Plush Celebration is not responsible for delays or lost shipments due to incorrect addresses or customs clearance for international orders.
5. Tracking & Communication
All shipped orders will include tracking information. Customers are encouraged to monitor their shipment and contact us with any delivery concerns at info@plushcelebration.ca